Our installers mistakenly installed a door closer for this condo main door without realizing that there is a conceal door closer inside

The photo below is after touch up

And customer have send us an offer to close this case by not paying the remaining balance.

No outstanding for this jobsite as u can see it is completed

 

This settlement letter send by the customer and our company have accept it to close the case

 

However,  our competitor use this article to mass spam the entire internet or social media platform.

The customer claim that he is not the one doing it and we believe our customer.

Sometimes we understand everybody have their angry moment and we settle the problem and move on

 

 

This digital lock competitor have use this case into their advantage and advertise for My Digital Lock

We believe such company will face KARMA very soon

We are glad the customer problem is solved and case close

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